Terms & Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you (the "Resident," "Family," or "User") and quiieetferny ("we," "us," or "our") concerning your access to and use of our residential care services and website.

By enrolling a resident in our care programs, visiting our facility, or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our services or website.

2. Definitions

For purposes of these Terms and Conditions:

• "Service" refers to the residential care programs, facilities, and support provided by quiieetferny
• "Resident" refers to any individual enrolled in our care programs
• "Family" refers to family members, legal representatives, or authorized contacts of a Resident
• "Agreement" refers to the service agreement signed upon enrollment
• "Facility" refers to our residential care home located in Hua Hin, Thailand
• "Website" refers to our online presence at quiieetfernys.blog

3. Eligibility and Enrollment

3.1 Age Requirement

Our services are designed for individuals aged 60 and above. Residents must be capable of entering into or having a legal representative capable of entering into a binding contract.

3.2 Care Suitability

quiieetferny provides non-medical residential care focused on daily living assistance. We conduct assessments to determine whether our services are appropriate for each prospective resident's needs. We reserve the right to decline enrollment if we determine our services are not suitable for an individual's care requirements.

3.3 Enrollment Process

Enrollment requires completion of our assessment process, submission of required documentation (medical history, emergency contacts, dietary requirements), and signing of a service agreement. A deposit may be required to secure placement.

4. Services Provided

4.1 Scope of Services

Our services include but are not limited to:

• Private or semi-private accommodations
• Three meals daily prepared in-house
• Assistance with activities of daily living (bathing, dressing, mobility)
• Housekeeping and laundry services
• 24-hour staff supervision
• Access to common areas and facilities
• Activities and social programs (where applicable to chosen program)

4.2 Services Not Included

The following are not included in our standard services:

• Medical or nursing care
• Prescription medications and medical supplies
• Transportation to medical appointments (available for additional fee)
• Personal items (toiletries, clothing, electronics)
• Specialized medical equipment
• Private duty nurses or caregivers beyond our standard staffing

4.3 Service Modifications

We reserve the right to modify, discontinue, or add services at our discretion. Material changes to services will be communicated to residents and families with reasonable notice.

5. Fees and Payment

5.1 Monthly Fees

Monthly service fees are outlined in the individual service agreement and are due on the first day of each month. Fees vary by program (Seaside Comfort Residency, Leisure & Connection Program, or Beachfront Private Suite).

5.2 Payment Methods

Payment may be made via bank transfer, check, or credit card. All fees are in Thai Baht (฿). Currency conversion fees, if applicable, are the responsibility of the payer.

5.3 Late Payment

Payments not received by the 5th of the month are considered late and may incur a late fee of 5% of the monthly rate. Continued non-payment may result in termination of services.

5.4 Fee Increases

We reserve the right to adjust fees annually or as needed to reflect increased costs. Fee increases will be communicated at least 60 days in advance.

5.5 Refund Policy

Monthly fees are non-refundable except in cases where we are unable to provide services due to facility closure or emergency. Partial month refunds may be provided on a pro-rated basis in the event of resident departure or passing, calculated from the date of departure.

6. Resident Responsibilities

Residents and their families agree to:

• Provide accurate and complete information during enrollment and update us of any changes
• Respect the rights, privacy, and property of other residents and staff
• Follow facility rules and safety protocols
• Maintain appropriate behavior and refrain from activities that endanger others
• Arrange and pay for medical care, medications, and services not included in our standard offerings
• Provide appropriate clothing, personal items, and toiletries
• Communicate openly with staff about needs, concerns, or changes in condition

7. Our Responsibilities

quiieetferny agrees to:

• Provide services as outlined in the service agreement
• Maintain a safe, clean, and comfortable environment
• Treat all residents with dignity and respect
• Protect resident privacy and confidentiality
• Communicate regularly with families regarding resident wellbeing
• Coordinate with healthcare providers as needed for resident care
• Maintain appropriate staffing levels

8. Termination

8.1 Termination by Resident/Family

Residents or their authorized representatives may terminate services at any time with 30 days written notice. Final payment is due for the full 30-day notice period regardless of move-out date.

8.2 Termination by quiieetferny

We may terminate services with 30 days notice in the following circumstances:

• Non-payment of fees
• Resident's care needs exceed our non-medical care capabilities
• Behavior that endangers the safety or wellbeing of other residents or staff
• Material breach of these Terms or the service agreement
• Facility closure or cessation of operations

In cases of immediate safety concerns, we reserve the right to terminate services with shorter notice and assistance in arranging alternative care.

9. Liability and Disclaimers

9.1 Services Provided "As Is"

Our services are provided on an "as is" and "as available" basis. While we strive to provide high-quality care, we make no warranties or guarantees regarding specific outcomes, health improvements, or quality of life enhancements.

9.2 Medical Disclaimer

quiieetferny is not a medical facility and does not provide medical or nursing care. We are not responsible for medical decisions, diagnosis, or treatment. Families and residents are responsible for arranging all medical care with licensed healthcare providers.

9.3 Limitation of Liability

To the fullest extent permitted by law, quiieetferny's total liability for any claims arising from our services shall not exceed the total fees paid by the resident in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

9.4 Assumption of Risk

Residents and families acknowledge that residential care involves inherent risks, including but not limited to falls, medical emergencies, interactions with other residents, and natural progression of aging or health conditions. By enrolling, you accept these risks.

10. Privacy and Confidentiality

We are committed to protecting resident privacy. Our handling of personal information is governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of information as described in the Privacy Policy.

11. Intellectual Property

All content on our website, including text, images, logos, and design elements, is the property of quiieetferny or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

12. Dispute Resolution

12.1 Governing Law

These Terms and Conditions are governed by the laws of Thailand. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Prachuap Khiri Khan, Thailand.

12.2 Informal Resolution

Before pursuing formal legal action, parties agree to attempt to resolve disputes through good-faith negotiation. Concerns should be directed to our management team for informal resolution.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated to current residents and families with at least 30 days notice. Continued use of our services after changes are posted constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms and Conditions, please contact us: